Delivery times usually run between 7 - 14 days, depending on the item and how busy we are. If you require the item by a specific date, please contact us and we will do our very best to accommodate you. We will inform you when your order is completed and ready for dispatch.
STANDARD DELIVERY - Cost £6.00 - £8.00 (depending on size of product) per delivery address in the UK. Monday to Friday only. This guarantees delivery of your order within 1-2 working days once your product is finished and ready to be sent out.
Regretfully we are not delivering outside of the UK at this time.
We are happy to organize same day delivery via courier within London once your order is ready. Please contact us for rates.
We love attention to detail and those little finishing touches! All paintings and smaller items are wrapped in white tissue paper and beautiful grosgrain ribbon with a tag attached.
We regret that we are unable to accept returns for any personalised items (unless they arrive damaged) so please do order carefully.
In the unlikely event that you should wish to make a return, please contact us within 5 working days of receipt, either by phone on 07747 612 188 or via email: firstname.lastname@example.org. We will be happy to offer you an exchange or a refund provided that the item is returned complete, in perfect condition and in the original packaging. The parcel must be returned within 21days. We will do our best to send you a replacement item as quickly as possible.
With the exception of faulty items or goods damaged in transit, please note that we are not responsible for return postage. When returning an item, we strongly recommend that you obtain a Certificate of Posting as we cannot be held responsible for parcels lost in transit.
Please return all items to:
43 Milton Road
Payment & Pricing
We accept online payment by credit card in a secure environment via PayPal. Paypal allows payment either via your own paypal account or by credit card. All transactions are shown in pounds sterling (£).
All prices on this website are quoted in pounds sterling (£). We reserve the right to change the prices at any time.